The employee wins because people learn they can trust you to tell the truth and to take responsibility for your actions. If an idea fails, the employee is asked to sunshine (share learnings from) the failure openly- ensuring everyone wins. At Netflix, employees are encouraged to pursue innovative ideas. One big learningĪbout Sunshining failures. ➼ Increased alignment Instead of telling, people what to do provide them with all the context that will allow them to make good decisions. ➼ Increased ownership Dispersed decision-making model is a foundation of the Netflix culture, enabling innovation. ➼ Increased transparency From the office spaces to financial statements, from providing feedback to sunshining failures, the Netflix culture is centered around openness. ➼ Increased Freedom n Responsibility Netflix removed their vacation policy travel and expense approvals, reducing administrative costs, and improving flexibility. Employees are taught to give and receive feedback well anywhere anytime. ➼ Increased candor Netflix believes that candor helps high performers become outstanding employees. ➼ Increased talent density As performance is contagious, it is believed that talented people make one another more effective. These are the elements that fuel this culture of innovation. (in a culture of candor to enable early decisions) The One thing: What is the most important point the author makes in the book? A fascinating read on the culture of one of the most innovative companies of the 21st-century, one based on No Rules.

Netflix and the culture of reinvention